Effective Date: 7/21/2025
Last Updated: 7/21/2025
This Terms of Service Agreement ("Agreement") is entered into between Boost Social LLC, a [Your State] entity ("Company", "we", "our", or "us"), and the client ("Client", "you", or "your") who purchases or uses any of our services, including but not limited to Google Business Profile (GBP) Management and Social Media Content Services. By accessing or using our services, you agree to be legally bound by this Agreement.
We provide content development and management services for agreed-upon social media platforms. This may include:
Captions and graphic design (custom or template-based)
Content scheduling (if platform access is provided)
Basic engagement and optimization recommendations
Use of third-party tools to publish and manage content
We do not guarantee any increase in engagement, leads, or revenue as a result of these services.
As part of the Google Business Profile (“GBP”) Management service, we provide professional assistance in the optimization, upkeep, and engagement of your GBP listing. This service includes, but is not limited to:
Posting updates, offers, and announcements on your GBP;
Optimizing your profile with accurate business information, photos, service areas, hours, and other relevant fields;
Monitoring and responding to customer reviews in accordance with your brand tone and guidance;
Implementing best practices to improve profile visibility and performance within Google's local search ecosystem;
You agree to:
Provide accurate, timely, and complete information, assets, and approvals
Maintain compliance with applicable laws and third-party platform terms (e.g., Google, Instagram, Facebook)
Ensure that any information you provide for use in content is true, lawful, and not misleading
Not request or require us to post defamatory, fraudulent, or policy-violating content
You authorize us to access your GBP and/or social media accounts to deliver the services described herein. This may involve:
Being added as a user on your GBP or social accounts
Receiving temporary login credentials
Utilizing third-party tools for publishing content
You confirm that you have legal authority to grant such access and that you will notify us promptly of any change in access credentials, suspicions of unauthorized use, or platform changes that may affect our ability to deliver services.
We do not store your login credentials beyond what is required for active management. We will not share your credentials with third parties unless required by law.
All content provided by you remains your property. You grant us a non-exclusive, royalty-free, revocable license to use such content solely for the performance of services under this Agreement.
All custom content created by us for you during the service term (such as posts, captions, or graphics) is licensed for your exclusive use in your marketing. We retain the right to reuse non-confidential frameworks, templates, or design components across other client accounts or service packages.
If you opt into our Google Business Profile (“GBP”) management service, we will provide services including but not limited to:
Posting updates
Optimizing your profile (e.g., services, descriptions, photos)
Responding to and managing reviews
Implementing best practices to improve visibility and engagement
You are solely responsible for providing accurate, lawful, and up-to-date information regarding your business. We rely on the accuracy of the content and materials you provide. You agree not to request or cause us to post false, misleading, defamatory, or otherwise non-compliant content. You further agree to comply with all applicable laws, regulations, and Google’s policies related to GBP.
You acknowledge and agree that Google controls and operates the Google Business Profile platform and that we do not have any control over the features, availability, operation, uptime, changes, enforcement actions, or decisions made by Google regarding your GBP. We do not guarantee any specific outcome, ranking, review behavior, or continued availability of your listing.
We are not liable for any temporary or permanent suspension, removal, limitation, or restriction of your Google Business Profile by Google or any third party, whether or not such action was foreseeable or related to our services. This includes but is not limited to actions resulting from algorithmic changes, user reports, policy violations, or third-party content.
You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
(a) your use of the GBP services,
(b) content you supply for your GBP,
(c) any breach of applicable laws or Google policies by you or your business, and
(d) any suspension or removal of your GBP by Google.
We reserve the right to discontinue or suspend our GBP services at any time with written notice. You may also request termination of GBP services in writing with 14 days’ notice. Termination of GBP services does not entitle you to a refund of prior payments unless otherwise stated in a separate agreement.
In order to provide GBP management services, you authorize us to access your Google Business Profile either by being granted direct access (e.g., via a user role invitation) or through login credentials that you provide. You represent and warrant that you have the legal authority to grant such access.
You retain ownership of your GBP account and associated data, but you grant us a limited, revocable license to access, manage, and modify the account as reasonably necessary to fulfill the scope of our services. You acknowledge that by providing access, we may view, modify, or submit content on your behalf within the GBP platform.
You are responsible for maintaining the security of your account credentials and for notifying us immediately of any unauthorized access or suspected breach. We are not liable for any data loss, account changes, or access issues that result from incorrect, revoked, or insecure credentials, or from third-party interference, including Google's own system updates or enforcement actions.
We do not store your login credentials beyond what is required for active management and will not share them with any third party without your express written consent, except as required by law.
All services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
Implied warranties of merchantability, non-infringement, and fitness for a particular purpose
Any guarantee of results, performance, or business success
Specific placement in search results, engagement levels, or audience growth
To the fullest extent permitted by law, our total liability for any claim arising under this Agreement shall be limited to the total amount paid by you to us in the three (3) months prior to the event giving rise to the claim.
We shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, data loss, account suspension, or reputational harm, whether based in contract, tort, strict liability, or otherwise—even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless our company, its officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising from or relating to:
Your violation of this Agreement
Content provided or approved by you
Your use of our services
Any third-party platform enforcement actions
Unless otherwise agreed in writing:
All payments are due in advance
All sales are final and non-refundable
Late or failed payments may result in suspension of service and additional fees
You are responsible for ensuring payment method validity and notifying us of changes prior to your billing date.
You may cancel your subscription or services at any time with at least 14 days' written notice prior to your next billing cycle. We may suspend or terminate services immediately if you breach this Agreement or fail to make payment.
Upon termination, access to your scheduled or pending content will be revoked, and all platform access granted to us must be removed by you within 5 business days.
We agree to maintain the confidentiality of any non-public information you provide and to use it solely for purposes of fulfilling our obligations under this Agreement. You agree to keep proprietary information about our systems, tools, pricing, and processes confidential.
This Agreement shall be governed by the laws of the State of Arizona, without regard to conflict of laws principles. Any disputes shall be resolved exclusively by binding arbitration in Maricopa County, AZ under the rules of the American Arbitration Association. Both parties waive the right to a jury trial.
If any provision of this Agreement is held to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, negotiations, or communications. No amendment shall be binding unless in writing and signed by both parties.
For questions or notices under this Agreement, contact:
Boost Social
Email: info@getboostsocial.com